Due to shortage of WIFI chips, some generators that were supposed to come with the WIFI module may not have due to the shortage. With your generator paperwork there is an indicator and paperwork letting you how and where to submit. If you are not seeing that you can still certainly submit if you are eligible.
The website to submit is: www.generac.com/wifikit
Instructions or more details on installation: https://support.mobilelinkgen.com/hc/en-us/articles/4412830479373-How-to-install-the-WIFI-Kit-for-my-generator-
If you would like to check the status of your WIFI kit submission please feel free to reach out to our customer support team via phone (855-436-8439) or email (email@example.com). We can check the status of it with your generator serial number