Why can't my dealer change my notification settings?

Mobile Link offers two separate applications that allow for the monitoring of connected generators remotely.  These two applications, Mobile Link and Mobile Link FLEET are designed for the specific users that utilize them.  These users are Homeowners or Businesses with less than 5-7 generators and Generac Service Dealers who are responsible for servicing hundreds or even thousands of Generac Home Standby Generators.

• Mobile Link is intended solely for homeowners or businesses with less than 5-7 generators
• Mobile Link FLEET is intended for Generac Service Dealers that manage countless generators

While the dealer-focused Mobile Link FLEET application allows dealers to remain informed about the status and performance of the generators they monitor, the application does not allow service dealers the ability to edit or modify information about a customer-owned Mobile Link Account.  As a result, dealers cannot add or modify the notification settings that have or have not been selected by a homeowner or business as these are settings that only to account holder has the right to modify.

To learn how to enable or modify notifications in Mobile Link see that article here.