Why can't I manually turn my generator on and off from my mobile device?

Due to safety concerns, Mobile Link does not allow the owner to power off, and power on the generator. These are manual tasks that should be done at the control panel. As long as your generator is set to AUTO, the generator can communicate with Mobile Link. The scheduled event such as weekly exercise will happen on schedule and then notifications will be sent based on your Mobile Link subscription. Also in the event of a utility power outage, the generator will automatically begin running.

If the generator is running, remotely powering off can cause damage to the generator and is a safety hazard.  There are additional remote features based on the age of the generator and control panel. 

Additional Information:

How to change your exercise time from Mobile Link App?

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