Items You Will Need:
- Keys to your generator as you will need to be able to access the control panel to complete the process
- Name of your homes WIFI network (this is what you see on your phone or device when you are trying to connect to your home network)
- WIFI Password to your router
- Mobile Device (tablet or laptop can be used as well). Please make sure "Mobile Link for generators" App is downloaded from Play or App Store (you do not need to have a Mobile Link account at this time to go through the reconnection process). there is a "connect a device" option on home page of app
Note :
- If the generator is EXERCISING or RUNNING DUE TO UTILITY POWER LOSS, you will not be able to connect/re-connect at this time. Once the generator is no longer running, you will be able to complete the process
- If the generator is currently in a Fault you will need to try and clear the fault before proceeding
To Start the Process:
- When you are at the generator, unlock and raise the cover of the generator
- Pull the panel up and away
Preparing the generator to start the connection process :
1. Hit the OFF button on the control panel
2. Hit escape
3. Arrow down until you see WIFI or SET UP WIFI then hit enter. If SET UP WIFI is on screen as long as yes shows on screen hit enter again. If no is on the screen UP arrow to YES then hit enter. if you see WIFI, keep hitting the down arrow until you see redo WIFI (if yes is on screen hit enter, if no is on the screen UP arrow to yes then hit enter).
WIFI Connection Steps:
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NEXT STEPS:
- The control panel should say NOW CONNECTED, press enter to continue.
- Signal strength will display, we recommend 30% signal strength or higher (if your signal is lower we would recommend moving your router closer and/or installing an extender to help boost the signal), press enter
- Time zone will display, if it say please select hour, just wait. The time zone should be displayed shortly, press enter again.
- When system is flashing, press enter.
- Screen will display switch to off - Hours of Protection
- Press AUTO button, placing back into READY TO RUN.
- Mobile Link Account:
- If you have a Mobile Link account, please wait 30 minutes before logging into your account as it needs time to refresh.
- If you do not have a Mobile Link account, visit https://app.mobilelinkgen.com to signup for an account and begin the process to set up and monitoring your generator.

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