How to Reconnect Your Generator to WIFI?

1. Open the Mobile Link for Generators App on your mobile device, if already logged in, click the arrow next to the gray box. This will reveal the DISCONNECTED message, click CONNECT. 

If you do not have an account yet, that is ok. From the App main screen, click CONNECT A DEVICE

4. You will see this Please Wait for a few seconds while the app attempts to connect to the MLG network (which is the WIFI adapter; MLG=Mobile Link).

5. What Does The Control Panel Say screen will appear in the app. With the lid raised on the generator, find the controller. 

REMEMBER if the generator is in FAULT, EXERCISING or RUNNING DUE TO UTILITY POWER LOSS, you can not reconnect WIFI and must try again later, that would be the OTHER.

6. Make a selection based on the controller display:
          a. Ready to Run (most users)
          b. Ready, with a Warning (Ok to proceed)
          c. Other (try again later)

7. Once you have made your selection, it is time to get the control panel ready to reconnect to WIFI.

On the generator Control Panel,

• press OFF then ESCAPE to access the main menu.
• With the SYSTEM option flashing press down arrow until the WIFI option begins flashing
• press ENTER. 
• click Next on the app

Note: In some cases WIFI SETUP may be displayed in place of the WIFI menu item.  In this scenario, select the WIFI SETUP option and press ENTER. The Control Panel will display SETUP WIFI?

Press the UP ARROW to display the YES option, then press ENTER.  The screen and setups provided in Step 8 can be skipped. 

8. The Control Panel will display SEARCHING.

• Press UP ARROW to navigate to the REDO WIFI-NO appears.
• Press ENTER.
• Press UP ARROW to display the YES option
• Press ENTER.

9. The Control Panel may display CONNECTING TO WI-FI briefly, then SET TO AP MODE (this could stay on the panel for up to two minutes).

Once SET-UP WI-FI NOW! Is displayed, your generator is ready to connect.

10. User will see a Please Wait screen for a few seconds.

NOTE: The you may be asked to connect to “MLGxxxx” if asked click Join.

11. User may be asked again if you want to connect to your local network, click OK.

12. Choose your Home Wireless Network and enter their Password. Click NEXT. 

13.Enter the WIFI PASSWORD:

14. The controller and the app are working together to get everything updated and verified. 

NOTE: If it has been a while since your generator has been connected to WIFI this process could take a bit of time as controller firmware would be installed at this point. Please be patient, if you close out of the app during this process it will require you to start over. 

15. If there is a pop up window asking to join your Home network, click Join.

16. SUCCESS: Your Generator is Connected! Click SOUNDS GOOD!

NEXT STEPS:

1. The control panel should say NOW CONNECTED, press enter to continue.
2. Signal strength will display, should be at least 20% signal strength or higher, press enter
3. Time zone will display, if it say please select hour, just wait. The time zone should be displayed shortly, press enter again.
4. You will be back to signal strength screen, press Up arrow two times to arrive at PING screen. Press Enter.
5. Within a few minutes, you will have PING SUCCESS! This verifies that the WIFI connection is communicating with our servers. 
6. Press ESC two times.
7. When system is flashing, press enter.
8. Screen will display switch to off - Hours of Protection
9. Press AUTO button, placing back into READY TO RUN.
10. Mobile Link Account:
    • If you have a Mobile Link account, please wait 30 minutes before logging into your account as it needs time to refresh.
    • If you do not have a Mobile Link account, visit https://app.mobilelinkgen.com to signup for an account and begin monitoring your generator.