The process is basically identical to setting up alerts as the generator set up.
1. Log into the account
2. Click on account settings tab
3. Click the notifications tab
-Email Alerts & SMS options
-Critical battery & Tank level level warning (threshold warning customer can select on their own).
A. Propane Companies typically charge for a leak down test if the percentage is lower than 30 % when they get out to fill the tank (cost of a leak down test is dependent on their supplier and is typically a mandatory requirement). If a customer mentions they would like to set the threshold at 30 % or lower, we could recommend to them to confirm the threshold their provider has set to where a leak down test is required (as they should try to set the threshold warning at a higher number to avoid this from happening and to also ensure they do not run too low on propane).
Please sign in to leave a comment.