How do I set up notifications in Mobile Link?

A key feature and benefit of the Mobile Link service is the option to receive email, text messages, and push notifications when key events occur on a generator.   These alerts can ensure that no event occurs on the generator un-noticed, greatly increasing the generator's readiness for response in the event of a power outage.  While notifications are defaulted to enabled when new accounts are created, if for any reason notifications are not enabled or perhaps are not configured to deliver the desired types of alerts, the process of enabling or updating notification preferences is quick and easy to do. 

This article will contain:

• How to add or modify notification preferences using the Mobile Link Website
• How to add or modify notification preferences using the Mobile Link App

To add or modify notification preferences using the Mobile Link Website:

1. Open a web browser, navigate to and log in to the Mobile Link website.
2. Click the Generator Owner's Name which is followed by an icon in the top right corner
3. Select Account Settings from the menu that appears
   
   
   
   
4. The Account Setting screen will appear.  Select Notifications from the Account Settings Menu
   
   
   
   
5. The Notifications panel will appear.  Select the icon beside the notification type that is desired.
   
   
   
   Note: Only Email and Text/SMS options are available through the Mobile Link Website.  Push notifications options are only available through the Mobile Link App as they are a function of the mobile app and as a result, are unavailable through the website.
   Note: If you have multiple generators/connected devices in your account you will need to click on       each one to proceed with setting up alerts
   

1. The Edit Notification Preferences screen appears.  Select the icon to enable notifications for the desired notification type. The icon will change to when enabled.
   
   
   
   Note: The screen shown above is the Notification Preferences for Email Notifications. types of notifications will vary depending on the delivery method (Email or SMS) and if the device is attached to a generator or a propane tank.
   
   
2. After enabling the desired notification types, click SAVE.
   
   
   
   
3. Notifications have now been successfully configured on the Mobile Link Website

To add or modify notification preferences using the Mobile Link app:

1. Download, Install, and open the Mobile Link for Generators App from the Google Play Store or Apple Appstore, then click Sign In or Sign up to login to the Mobile Link App. 
2. Select the icon from the menu that appears, in the bottom of your screen
3. The Account Setting screen will appear.  Click the forward arrow.
   
4. The Notifications panel will appear.  Select the forward arrow icon beside the Generator or Tank for which notifications are desired.
5. The Edit Notification Preferences screen appears.  Select the icon to enable notifications for the desired notification type. The icon will change to  when enabled.
   
   Note: The screen shown above is the Notification Preferences for Email Notifications. types of notifications will vary depending on the delivery method (Email, Text/SMS, Push) and if the device is attached to a generator or a propane tank.
   
   
6. After enabling the desired notification types, click the icon in the top left corner.
7. Notifications have now been successfully configured on the Mobile Link app.