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  3. Mobile Link Troubleshooting

Mobile Link Troubleshooting

  • What is B2Clogin.com on my Mobile Link?
  • Why am I seeing repeat Ready to Run messages in my Status History?
  • How do I reset my Mobile Link device when it is not communicating?
  • Why are my Product Manuals not displaying for my generator?
  • Why am I not receiving push notifications on the Mobile Link App?
  • Why does my exercise schedule show the message "No Exercise Schedule Data Available?
  • Why am I seeing "Device not compatible" when i try to install the Mobile Link App?
  • What internet browser works with Mobile Link?
  • Network Type Terminology: Wi-Fi vs. Cellular
  • What do the colored icons mean on Mobile Link?
  • Why was the generator notification I expected to receive not delivered?
  • Why can't I manually turn my generator on and off from my mobile device?
  • Why did I receive a "connection lost" message?
  • Why was the notification I expected to receive not delivered?
  • Why can't my dealer change my notification settings?
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